New Phone System Requirements Checklist

Up to 15 User’s.
If you are looking for more then 15 User’s
please contact our sales

Questionnaire for your Phone system

How many Extensions / User’s

Looking for porting your existing Numbers?

Looking for New Numbers?

Do you need IVR?

Yes No

What is IVR?

Interactive Voice Response or IVR Technology, is a telephone technology that allows customers to interact with the company’s host system through configurable voice menu options, in real-time, using DTMF tones, without the need for human intervention. IVR systems allow you to record customized greetings and prompts for a personalized customer experience.

Do you need for record calls?

Yes No

Do you need for a Queue calls?

Yes No

What Is Call Queue?

Call Queues - queue calls for when agents are available. If all agents are busy, calls are kept waiting until one becomes available.

Additional requirements?

Address of Installation:

Contact Person

Email address

Date preferred for installation

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