New Phone System Requirements Checklist

Up to 15 User’s.
If you are looking for more then 15 User’s
please contact our sales

Questionnaire for your Phone system

What is IVR?
Interactive Voice Response or IVR Technology, is a telephone technology that allows customers to interact with the company’s host system through configurable voice menu options, in real-time, using DTMF tones, without the need for human intervention. IVR systems allow you to record customized greetings and prompts for a personalized customer experience.
What Is Call Queue?
Call Queues - queue calls for when agents are available. If all agents are busy, calls are kept waiting until one becomes available.
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